SUMMARY

Purpose.........

To plan, coordinate and direct the quality control program designed to ensure continuous production of products consistent with established standards.

Scope............

Responsible for developing and modifying company quality systems and procedures.

Required........

Must be highly organized and able to make decisions under pressure.  Is self-motivated, independent working and assertive.  Ability to recognize and be a part of the big picture.  Displays a high level of ethics and holds self and others accountable for their actions.  Ability to work in a dynamic, team-focused and self-directed environment effectively.  Will have extensive quality control knowledge related to food processing and specifically the seafood industry.  Project management skills (creating project schedules, specifications and implementation) is necessary.  Team building skills are vital (working with other team members) to achieve and exceed financial, productivity and quality targets.

DUTIES

Typical...........

Duties include but not limited to:

Be a role model in projecting and applying The Pacific Group Diamond Philosophy (Productivity, Quality, Excellence and Teamwork) and promote teamwork at all times

Represent and direct all quality control activities within the processing plant and receiving stations

Implement accepted quality control standards and procedures

Lead, drive, maintain HACCP and SSOP procedures and requirements and participate in actual quality audits in cooperation with the Quality Control General Manager.

Review Quality Audit results with the GM and management teams with specific corrective action steps related to all variances

Perform continuous improvement of all areas

Ensure a formalized/structured product recall procedure and specific product tracking are in place

Review quality data generated by line personnel and ensure information integrity

Perform visual inspections of product and process and perform lab test as required

Stop production of product if a serious quality defect is present

Establish and measure product specifications relative to quality and product brand requirements (internal production and suppliers)

Conduct periodic vendor/vessel audits to measure/ensure product quality specifications are being met

Develop, implement and review a weekly Quality Report (QDOR) that measures quality

Provide/direct quality guidelines, procedures and forms for proper completion and implementation

Maintain records for Q.C. Logs

Perform and monitor scheduled audits

Offer and implement training

Perform inspections (Daily, Weekly, Monthly, Quarterly)

Remain current on all regulatory requirements and law changes

Interpret and implement FDA, ODA regulations

Interact with Regulatory Agencies and/or 3rd party auditors

Environmental testing-contact surfaces, water, product

Product tracking

Follow-up on customer complaints

Perform internal/external audits and inspections to ensure that all standards and requirements are met

Responsible for achievement of quality department goals and objectives

Assist in all plant quality activities

Identify, investigate and report on critical quality defects on production processes and products

Determine source of quality variance and specific steps to be taken in correcting the process and product

Ensure systems are in place to make certain that vendors are capable of meeting quality expectations

Participate in periodic conference call (chaired by Quality Control General Manager) with the other primary quality control personnel in every operation.  The conference call will center on procedures and audit follow-up requirements.

Prepare and submit reports as required

Conduct line level problem analysis

Project zero product defects objective/philosophy

Implement Hazard Analysis and Critical Control Points (HACCP) program

Perform other duties, as assigned

EDUCATION

Required........

Ideal candidates will possess a Bachelor of Science Degree in a technical field. 

EXPERIENCE

Required........

3-5 years in Processing/Distribution and experience with quality assurance.  Knowledge of the seafood/processing industry is also helpful.

WORKING CONDITIONS

Usual.............

The primary work location is at the main Processing/Distribution location. However, some work may be performed other locations (i.e. receiving stations, secondary facilities).  Will also be at a standard warehouse setting with typical lab and office equipment, including a computer and fax machine, etc.  Environment may be cold, wet and humid at times.

Special...........

Must be able to handle stress and communicate effectively. 

PHYSICAL REQUIREMENTS

Usual.............

Continuous standing for long periods of time, writing, computer, reading, communication (heavy phone usage), and lifting up to 50 lbs.  Occasional reaching, bending, climbing ladders and kneeling

Special...........

May require travel to various work sites.